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Starting July 31, 2024, Google will remove the chat and call history features from Google Business Profile. For many ...
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More Articles - Page 19

Why Taking a Mobile-First Approach is Vital in 2021

Why Taking a Mobile-First Approach is Vital in 2021

Would you consider yourself a "smart" business owner? No -- not in the sense of your intelligence, but the technologies ...
Jan 20, 2020 4 min read
Understanding the Digital Customer Journey (to Improve Sales)

Understanding the Digital Customer Journey (to Improve ...

Do you understand the journey your customers go through before making a purchase with your business?
Jan 19, 2020 5 min read

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What Are Customer Touch Points (and Why they Matter)?

What Are Customer Touch Points (and Why they Matter)?

How many ways are customers engaging with your local business? If you have a presence on the internet, then there are ...
Jan 18, 2020 5 min read
12 Business Review Sites You Should Know

12 Business Review Sites You Should Know

If you were planning a yard sale, how would you advertise it? You could staple neon posters to telephone poles at major ...
Jan 16, 2020 5 min read
How CRM Tools Drive Business Growth

How CRM Tools Drive Business Growth

If you've ever seen Bob Ross paint a nature scene, you know exactly how soothing his television show can be. The ...
Jan 15, 2020 4 min read
6 Benefits of a CRM Every Small Business Should Know

6 Benefits of a CRM Every Small Business Should Know

The adoption rate of CRMs has grown substantially in a short period of time. And it just so happens that Customer ...
Jan 14, 2020 5 min read
3 Habits of People Who Excel at Online Review Management

3 Habits of People Who Excel at Online Review Management

The first quarter of the year is a great time to set new goals. For many small business owners, earning glowing online ...
Jan 13, 2020 4 min read
Preparing Your Local Business for the Digital Customer Experience

Preparing Your Local Business for the Digital Customer ...

If you're paying attention to marketing trends, then "customer experience" is a term you should be familiar with. Sure, ...
Jan 12, 2020 5 min read
How to Optimize Customer Touchpoints to Grow Your Small Business

How to Optimize Customer Touchpoints to Grow Your Small ...

How many touchpoints do you have with your customers? Depending on your marketing efforts, you may have many...or just ...
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