The outlook for the United States mobile auto detailing industry is positive. According to Future Marketing Insights (FMI), the mobile auto detailing industry will grow at a rate of 8.9% between 2022-2032.
Source: FMI
But what does that mean for people looking to start a detailing business? Is it consistent in every area, or are there ideal places for your business startup?
This guide will answer your questions about mobile auto detailing demand, popular areas for mobile detailing, popular auto detailing services, technology and tools, and more.
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Statista found that the U.S. population owned and operated over 284 million vehicles in the second quarter of 2022. Vehicles face different types of wear and tear throughout the country, from long hours in traffic to dust, pollen, snow, rain, or heat.
After housing, cars are the second biggest expense for many people. It’s a serious investment, given the rising price of vehicles and the cost of maintenance. As a result, owners are becoming more aware of the benefits of professional auto detailing.
Mobile auto detailing can be even better for car owners. They:
IBISWorld lists Texas, Florida, and California as having the heaviest concentrations of auto detailers in the nation. According to the Bureau of Labor Statistics (BLS), the top five metropolitan areas with the highest employment level for vehicle cleaners are:
In general, auto detailing businesses are likely to do better in areas with dense populations such as the Tri-state, Southern California, and greater DC areas.
Zippia created a 2022 list of the best states for car detailers. They were based on income, state laws benefiting entrepreneurs, car care demand, and growth potential. The top five states on the list included:
While guidance is helpful, it doesn’t mean that these are the only good places to start a mobile auto detailing business. As long as you provide the right services, a strong customer experience, and research into areas you’re interested in starting a business, you’ll have the potential to succeed and grow your business.
A little research goes a long way in finding a fruitful service area.
Start your research using Google and Yelp. Try search terms like, “mobile auto detailing in Seattle,” or “Marin County auto detailers.” Look at potential competitors, what they offer, and what their service area is. Read the reviews and find out what people are looking for. If you can find a common need or want, you may be able to fill a niche. If the area lacks detailers with strong reviews, aim to become the local 5-star mobile detailing business.
Consider doing an analysis like our team did for LA detailers here.
An area’s population should be able to give you enough potential work throughout the year. Are there enough people to build a business? Are there a lot of drivers? Consider metropolitans. That way, you have a larger area to draw customers from. Look at high-growth areas as well. US News and top real estate websites often have lists of the fastest-growing cities and suburbs. These places often have an increasing demand for home services.
Research competitor pricing and the area’s average income. Does it give you the potential to make enough money to live? Do people struggle, or is the area economically sound? For example, in challenging economic times, there are still cities where businesses continue to thrive. And while business may dip, work is still available.
Source: Charm City Circulator
Businesses with any kind of fleet need auto detailers. While some of the bigger rental companies may have in-house detailers, other smaller businesses may contract that work out. Use creativity to find customers. For example, become a mobile detailing expert that contracts with local used car dealerships. Your goal should be to find consistent work through a variety of avenues.
Many mobile detailing companies have both a single service list as well as packages. Detailers typically offer add-ons to their packages as well. Some of the most commonly seen services are:
Full detail packages clean both the interior and exterior. Detailers…
The goal is to clean and polish everything to look its best. To create your package, look at what competitors offer, and give it a twist of your own. For example, if you are in a rainy area, add something like a windshield wiper check and replacement to the list. Other options for customers: Exterior or interior detail only.
Paint correction services often involve iron decontamination, wash and clay bar, taping, cutting/polishing, and waxing.
Adding a polyurethane film that helps protect car paint. It prevents small scratches, UV light, acid rain and mineral deposit damage, rock chips, and more.
Placing a film on the windows that protects the interior of the car from sun damage.
Add-ons are a great way to give the customer more value and for a business to earn more money. Some commonly seen add-ons include:
One of the top trends in the car wash industry is being mobile. Beyond that, mobile auto detailers are:
Customers want to feel like they do when they walk into their favorite restaurant or shop. Owners and employees know them. Learn what your customers like and how they feel about their cars. Track their patterns so you can reach out first and ask them if they’re ready to schedule their next appointment. Keep them informed about your business without overwhelming them with messaging. And above all, stay authentic, and transparent, and offer easy ways to communicate with you, pay their bill, and receive exceptional customer service.
People like using fewer resources, products that are safe for the environment, and techniques that are sustainable (like a water runoff mat). If you can adopt a more eco-friendly approach, you’ll likely draw more customers—especially in areas that have seen resource shortages firsthand.
Customers have a variety of challenges, and they appreciate it when you have a solution that fits. Make sure to offer special services that target your demographic and customers. For example, if you live in an area with a lot of families, you may want a deep stain removal service. Or in a high-pollution area, more types of protective coatings.
The world is fast-paced for both business owners and customers, so convenience is key. Technology plays a crucial role in streamlining your business. Smart mobile auto detailers are using platforms and software that lets them:
It’s extremely beneficial if you can find technology that does most of your business tasks in one place. That way, you don’t waste time toggling between accounts.
Source: GoSite Booking
Begin by getting all the proper licenses for your state. Your next steps are:
Step 1: Research and choose your service area: Look for well-populated or fast-growing areas or places that lack mobile auto detailing services.
Step 2: Decide what services you’ll offer: Check your competitors and what they offer. How can you make your service unique? Determine where you excel, and look for what will fill a common customer need.
Step 3: Learn new skills, techniques, and experiment with the latest tools: If you aren’t able to do everything needed, think about hiring employees that can. However, it's also helpful to take the time to learn new skills. Find someone who will teach you, or work for another detailing company before starting your own.
Step 4: Invest in supplies: If you don’t have the cash to invest in supplies, consider a small business loan. You’ll want tools that allow you to serve your customers. Most mobile detailers have:
Make sure to look into every supply you need to perform each service.
Step 5: Invest in tech and automation tools: Rather than using multiple platforms, invest in the ones that are designed to support small businesses and perform multiple functions. It’s helpful to have all your information in one place. Onboarding should be easy. Look for platforms with strong customer service. The faster you can use every feature, the faster you can grow your business.
Source: GoSite Reviews - Learn More!
Step 6: Determine pricing: Research what others are charging and why. Balance it with the cost of labor, supplies, gas mileage, and any ongoing costs for business tools. Price in a way that matches others, but doesn’t undersell your value.
Step 7: Build an online presence, market, and spread the word: Use every method to get your business out there—and get creative while doing it. Post standout social media. Hang flyers locally. Cold call potential business clients (like that used car dealer). Have your network spread the word.
Step 8: Provide outstanding service: The better your service, the more you encourage reviews, positive word of mouth, and repeat customers.
The mobile auto detailing industry is growing, and it's a home service that’s increasingly in demand. Understanding the outlook gives you the insights you need to build a thriving business.
The mobile auto detailing industry outlook is positive. With the right skills, service area, tools, and technology, you have the ability to build a thriving business. Not only will you have a job that you can be proud of, but a home service that helps people protect and maintain an essential investment.