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How to Write an Apology Letter to Customers (Examples ...

In 2018, KFC had a huge problem. A supply chain issue caused problems for nearly 90 percent of its UK locations. The ...
Mar 14, 2020 5 min read
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Worst Practices for Support Chat on Your Website

Online shoppers love chatbots-–but not all support chat strategies are created equal. According to Forrester, 44% of ...
Oct 07, 2019 5 min read
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