Search Engine Journal reports that more than 80% of homeowners who seek home services research companies online before calling.

Customers are usually willing to leave positive reviews for your business, but you have to be proactive about asking them and making it easy for them to do so.

GoSite makes getting customer reviews effortless by sending an automatic email, text, or message to your customers with a link to write and post their review on Google or Facebook. One click instantly sends review requests to your customers, and you can easily program review requests to launch immediately after you complete a service or the customer pays their bill.

According to Verified Market Research, experts predict that demand for home services will grow nearly 20% year-over-year until 2026.

You only have so many hours in a day, and if you spend half of them chasing down customers over the phone, then your ability to take on more work is seriously limited. Letting your customers select from your availability online gives you a major advantage over your competitors, saves you time, and lets you focus on what you do best.

GoSite is the best handyman app today because it was built with home services business owners in mind. Clients can book appointments by clicking on a link, which then takes them to a list of service calls. GoSite makes it easy for you to quickly and professionally book both simple and complex jobs, as well as set up automated customer reminders.

Despite DIY trends on TV and social media, only roughly 35% of homeowners attempt home improvement projects and repairs themselves, most opting instead to hire professionals. Even in many DIY cases, people have to consult local trades workers for guidance on more difficult tasks.
Sources: Nerdwallet

During pandemic lockdowns, the DIY revolution inspired homeowners everywhere to transform their living space, update appliances, and more. In reality, many projects were too big for inexperienced customers, which created more work for local trades workers, including handyman service businesses.

Getting and keeping great customers often comes down to your ability to stay engaged with them.

GoSite is an all-in-one messaging platform that offers a single dashboard to view and respond to all your Facebook, Google, text, and web chat messages from any device.

The easier you make it for customers to pay you, the faster you get paid.

Contactless payments are quickly becoming a popular way for customers to pay their bills and make purchases, and your handyman business can benefit from offering this convenient option. To make it easier for you, GoSite’s handyman invoice app lets you generate professional, mobile-friendly invoices in seconds, along with secure payment links for customers.

GoSite also integrates with QuickBooks so that your sales update immediately for your books while also ensuring that customer payments deposit directly into your checking account instead of a Quickbooks holding account. Customer payment options include:

• One-time card payments

• Mobile pay

• Recurring bank transfers

• In-person payments

GoSite payments and invoicing give you the tools to streamline your business, save time, and boost cash flow.