It's no secret that customers rely heavily on reviews before making purchasing decisions. A 2021 report by PowerReviews revealed an astounding 99.9% of people read online reviews before buying something.

Source: Powerreviews.com

Encouraging customers to leave positive reviews for your business can be easy if you make it simple for them. All it takes is a friendly request from you to “make it rain” reviews. Doing it on your own is daunting - but we’ve made it easy.

GoSite’s business management app for skilled trades professionals simplifies the customer review process. After you finish your service, a single click sends review requests to customers, and automated messages include links for them to easily write and post reviews on Google or Facebook.

According to The Becker, businesses that offer easily accessible self-scheduling have seen a 17% reduction in no-shows.

No-shows are a substantial financial burden for home service businesses and providers. A National Center for Biotechnology Information study found that ten organizations in one industry alone lost $16.65 million in one year just from customers who didn't show up! Not only does this inconvenience other potential clients, but it also costs the business owner dearly.

GoSite has a business management platform that gives local home service businesses the ability to take bookings online, create an online presence and expand their operations.

With GoSite's scheduling system, customers can arrange home services at any time of day or night - even if you have one technician or a whole team on the job. Plus, automatic reminders ensure everyone remembers their appointment, and they can quickly adjust plans if necessary with just one click. No more double-booking or missed appointments!

Do you want to ensure your customers get a speedy response? 90% of them consider it essential or very important to get an answer quickly, with 60% expecting a reply within 10 minutes.

Sources: HubSpot

Doing a great job with customer service is key to getting positive reviews and keeping people talking about your business. But it's not always easy to keep up with everyone's requests, questions and feedback.

At GoSite, we simplify your business processes by bringing all messenger tools (Google, Facebook, web chat, and more) into one mobile-friendly window. You'll be able to quickly answer customer inquiries, whether you're in the office or on the go – all from the convenience of your phone or computer.

Make your payments easier and faster with GoSite!

Our app for home services is tailored to skilled trades professionals like you. You can invoice clients and receive payments, while syncing everything through QuickBooks.

Plus, contactless options such as mobile payments let your customers pay without ever leaving the comfort of their own homes. Here are more features to make your life easier:

• Securely-processed one-time credit card payments
• Mobile pay feature to accept payments on the go
• Recurring bank transfers for repeat customers
• And of course, you can always accept payments in person as needed

With small business apps like GoSite, you can make it easier to accept payments, build your digital presence, and run your operations with ease. Automate partial payments on the day of booking or send a request for customer reviews after they pay in full – all from one convenient dashboard!

GoSite helps take the hassle out of managing your business so that you can focus more on what really matters: growing your business and expanding operations.