77% of customers ‘always’ or ‘regularly’ read online reviews when browsing for local businesses. 67% of customers will consider leaving a review for a positive experience when asked, while 40% will consider leaving a review for a negative experience whether or not they are asked.

Source: BrightLocal

If you want more reviews for your auto body shop, you have to remember to ask. Our auto body business software makes it a breeze to invite customers to review their experience with you — and share their feedback online.

Go Site lets you send review requests in one click, right after completing a repair. Customers immediately receive your request with a link to leave their review on Google, Facebook, or any other review site you choose.

76% of consumers look for a company's online presence before visiting in-person. After finding a strong online presence, 45% of consumers are likely to visit a company’s physical location.  

Source: Visual Objects

People in your area are searching for auto body and collision repair services. By giving car owners the convenience of booking an appointment with you online, you get one step closer to ensuring they drive straight to your shop.

No more back-and-forth, phone tag, or double-booking. GoSite’s online scheduling feature allows you to customize your time slots, and let customers select times that work best for them. You can also reduce no-shows by sending reminders and quick links to reschedule.

Customers want more online communication from local auto body shops. About 71% of local auto repair shop customers would like to receive these communications via preferred digital channels, such as text, email, and instant messaging.

Source: BodyShop Business

For auto body shop owners like you, having an open line of communication is crucial to your business. How quickly you respond to any questions and issues can make or break your chances of getting repeat customers.

Our automotive repair services app helps you keep your customers engaged through mobile-first, high-touch digital connections. GoSite is the ultimate messaging solution that consolidates all your texts and messages into one dashboard. Now, you can view and respond to all your Facebook, Google, text, and web chat messages from any device.

In an increasingly digital marketplace, more and more car owners are becoming tech-savvy. This means more opportunities for auto body shop owners like yourself to boost on-time payments with multiple contactless methods.

GoSite streamlines the payment process — saving you hours and helping you get paid faster. It integrates with your QuickBooks Online account so you and your customers can enjoy the following payment options: 

• Single card payments, including all major credit and debit cards
• Mobile pay
• In-person payments
• Recurring or one-time bank transfers

Best of all, your payments and invoices sync with every other feature. That means you can send invoices over Messenger, automatically send review request texts after processing payment, and so much more. It’s the best app for auto mechanics to improve cash flow.